姓名： 成月

所在院系： 公共政策与管理学院 管理科学与工程系

职称、职务： 讲师

联系方式：chengyue@ncu.edu.cn

办公地点：机电楼E601（东）

教育经历：

2016.9 – 2022.6 北京大学 光华管理学院 管理科学与工程 博士学位

2019.8 – 2020.8 哥本哈根商学院 联合培养博士生

2012.9 – 2016.6 中国人民大学 信息学院 信息管理与信息系统 学士学位

2012.9 – 2016.6 中国人民大学 外国语学院 英语语言文学 副修学士学位

研究领域： 人机交互，数字平台

主授课程： 数据库原理，C/C++程序设计

主要学术成果：

Refereed Journal Articles

1. Li, B., Xue, C., Cheng, Y.^*, Lim, E., and Tan, C.W. (2023) Understanding Work Experience in Epidemic-induced Telecommuting: The Roles of Misfit, Reactance and Collaborative Technologies. Journal of Business Research: 2023 (154): 113330

2. 成月, 邱凌云, 陈方圆. “幼萌”设计元素对拟人化系统感知质量的影响研究[J]. 信息系统学报, 2021(1): 79-91.

Refereed Conference Proceedings

3. Cheng, Y., Qiu, L., and Tan, C.W. (2022) Restoring Justice: The Moderating Role of AI Agent in Consumers’ Reactions to Service Recovery. In Proceedings of the 43^rd International Conference on Information Systems (ICIS 2022), Copenhagen, Denmark, Dec 9 – 14.

4. Han, Y., Qiu, L., and Cheng, Y. (2022) Speech Accelerated: Effect of Custom Playback Speed on Podcast Persuasiveness. In Proceedings of the 15th China Summer Workshop on Information Management (CSWIM 2022), Ningbo, China, Aug 20 – 21.

5. Xu, B., Cheng, Y., Cai, Z., and Lim, E. (2021) Choice Urgency in Finite Recommender Services: The Role of Intra-Batch Diversity and Inter-Batch Growth. In Proceedings of the 42^nd International Conference on Information Systems (ICIS 2021), Austin, USA, Dec 12 – 15.

6. Cheng, Y., Qiu, L., and Pang, J. (2020) Effects of Avatar Cuteness on Users’ Perceptions of System Errors in Anthropomorphic Interfaces. In Proceedings of 22^nd International Conference on Human-Computer Interaction (HCII 2020), Virtual, July 19 – 24. [Best Paper for HCI in Business, Government and Organizations]

7. Cheng, Y., and Qiu, L. (2018) Persuading Consumers into Buying E-books: The Mediating Role of Perceived Effort. In Proceedings of the 22^nd Pacific Asia Conference on Information Systems (PACIS 2018), Yokohama, Japan, June 26 – 30.